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1. Do you ship internationally?
Yes, we send orders globally every business day. Unfortunately we no longer ship to: INDIA or SOUTH AFRICA due to unreliable local post services - if you wish to order from these countries (at your own risk) then please Contact Us.

2. How much does shipping cost?
The actual cost will depend on what you order, there are some guideline prices on our Shipping & Payment page but the best way to find out is to add your desired products to the cart, click checkout, then click on the 'shipping estimator' button. This will give you accurate shipping costs.

3. Where is my order?
Please see the Shipping & Payment page for average shipping times. Please allow up to 14 days (UK) and 25 days (international) for delivery in extreme cases. If your order has not been received in this time frame please Contact Us, with your order number for investigation.

4. Can I track my order?
All Express Secured orders have tracking numbers - if you would like yours, please Contact Us, with your order number. There is no tracking available for orders sent by Economy Delivery, please be patient, your laces will arrive soon!

5. Can you give me a price in USD / Euro / my currency?
We are based in the UK so only accept payments in GBP, however an approximate conversion is provided on the product pages or by switching currency in the header menu. Alternatively you can use an online currency convertor such as - http://www.xe.com/ucc/

6. Do you have any more photos of a product?
It's possible, or we can take some more - please Contact Us with details of the product and your photo requirements.

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